Contact Us Home Site Map


The Americans with Disabilities Act of 1990 was designed to remove barriers that kept persons with disabilities from participating in all areas of life. In effect, it guaranteed that all forms of transportation, including buses and trains, must become accessible to all people.

A variety of services are available in Fairfield and New Haven Counties that serve travelers with disabilities, including wheelchair accessible buses and paratransit/shared-ride vans.

On-Demand Interview
In both the Torrington and Greater Waterbury Region, a potential employee can take transportation to an interview at job sites that are located on existing JobLinks or Transit routes. 24- hour advance notification is required.

Guaranteed Ride Home
In all three regions, a ride home is offered in the case of an emergency, such as an ill worker or sick children. In Waterbury, Guaranteed Ride vouchers are issued up to two times a year. In the Waterbury region, the participant will call Managed Transportation (MTS) dispatch directly to arrange a ride home.

In Torrington, 24-hour service is available through a beeper system. The employer initiates the call to arrange a GRH for the employee.

The Danbury region utilizes a voucher system, which are issued by JobLinks Staff. Employess contact Cab Company directly.

Free Bus Passes
In all three regions – Waterbury, Danbury, and Torrington - up to 6 weeks of free bus passes are available to Temporary Assistance for Needy Family (TFA) clients or TFA eligible individuals earning 100% of the Federal Poverty level. Bus passes are distributed at the Regional One Stops through JobLinks Staff.

Free Gas Cards
In all three regions, when there is no public transportation or access to public transportation available, Temporary Assistance for Needy Families or TFA clients, as well as TFA eligible individuals earning 100% of the Federal Poverty level, are eligible for up to three $20.00 gas cards.

Car-Based Solution
JobLinks can assist an eligible individual whose automobile is used for employment related activities with both repairs and fees, including licenses, emissions, registration, and insurance.
When there is no public transportation available or accessible, an eligible client can access this program for car repairs or fees for up to $500.00 per eligible participant. (Requests will only be accepted through case managers’ referrals at regional One-Stop Centers.)

Childcare Reservation Project
In the Greater Waterbury region, an eligible individual can register 24 –hours in advance for weekly transportation from their home to a childcare provider. The return trip is also offered.
The child or children must be accompanied by the eligible individual and use proper childcare restraints in the vehicle.

The eligible individual must be employed or enrolled in a skills training. (Available in the Waterbury area only.)

Evening Reservation Project
When CT Transit is not operating in Waterbury, an eligible individual can receive a customized ride home from work between the hours of 6:00PM and 12:00 midnight. A 24- hour advance registration is necessary for an eligible individual to access this project. Weekly reservations will be considered. (Available in the Waterbury area only.)