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W
hat is JobLinks?
JobLinks is Northwest Connecticut's Transportation network offering new and enhanced bus routes in Greater Waterbury, Danbury and Torrington. The program enables people to get to jobs in areas that were not previously served by public transportation.

What areas does Joblinks serve?
Transportation is provided to some of the top industrial and commercial areas in Waterbury, Danbury and Torrington and is scheduled around shift start and end times. For current schedules, click here.

Can I use JobLinks?
JobLinks transportation is available to the general public, including individuals transitioning off welfare and other eligible low-income individuals.

What is the cost of the fares?
Riders pay up to $1.65 for most fares, or $1.50 for customized neighborhood or evening service. Individuals transitioning off welfare and other eligible low-income individuals can receive up to six weeks of transportation free, after which they pay the regular fares.

How do I access transportation?
In the Waterbury region, passes are issued on the basis of a calendar month. During the first 15 days of the month, the rider will receive a pass for that month only. Individuals issued a free pass after the 15th of the month will be issued a pass for that month, as well as the following month. In the Danbury and Torrington areas, clients are issued ten ride passes for up to six weeks.

How can riders register?
A client request form is completed by a job developer, case manager or placement agency and submitted to the JobLinks Coordinator. Copies of the client service request form are available from the JobLinks Coordinator or can be found by clicking here. Completed forms may be submitted through the web site, mailed to to the JobLinks Coordinator at Workforce Connection, 249 Thomaston Avenue, Waterbury, CT 06708, or faxed to 203-573-8951.

What if a rider becomes ill at work or has a family emergency?
Transportation is available through the Guaranteed Ride program, which provides eligible program participants with a free ride home if they become ill or have a family emergency. Rides are limited to three per calendar year. Each program participant will receive a written explanation of the emergency ride home policy through his or her case manager.

Where does the funding for JobLinks come from?
The program is made possible by funding from the Connecticut Department of Social Services, through Northwest Region Workforce Investment Board, and the Federal Transit Administration (FTA) through the Connecticut Department of Transportation.